shipping / pick-up information
If you are in or near Canton, New York, and would like to pick up your item, select the 'Local Pick Up' option at Checkout so you won't be charged shipping fees. I will contact you when your item is ready so we can arrange a time to meet!
For those who require shipping: Shipping charges are based on product weight and include the shipping rate plus the cost of shipping materials. Most items will be shipped via USPS Priority Mail. Shipping rates are for continental U.S. addresses only. I am not able to accommodate international orders at this time.
cancellation & return policies
To cancel an order and receive a full refund, please contact me within 48 hours. Because most items are made to order, I am not able to refund any orders cancelled after 48 hours of being placed, though shipping costs will be refunded in full.
Because most items have at least one customized element, I only accept returns on a case-by-case basis. Please contact me within five (5) days of receiving the item to begin this process and I will be happy to work toward a solution with you.